Building Donor-Centered Relationships

Donor-centered relationship building: do this well and you'll significantly improve your donor retention. But where do you start? This audioconference teaches you the essentials of building lasting donor relationships. You will learn how to upgrade your fundraising program from one that is merely "transaction-based" to one that is profitably "relationship-based." You will learn to become truly donor-centric and avoid counter-productive -- yet common -- "donor-indifferent" behaviors. You'll take a guided tour of the eight steps that guarantee good relationships.

Building Donor-Centered Relationships

Donor-centered relationship building: do this well and you'll significantly improve your donor retention. But where do you start? This audioconference teaches you the essentials of building lasting donor relationships. You will learn how to upgrade your fundraising program from one that is merely "transaction-based" to one that is profitably "relationship-based." You will learn to become truly donor-centric and avoid counter-productive -- yet common -- "donor-indifferent" behaviors. You'll take a guided tour of the eight steps that guarantee good relationships.

Building Donor-Centered Relationships

Donor-centered relationship building: do this well and you'll significantly improve your donor retention. But where do you start? This audioconference teaches you the essentials of building lasting donor relationships. You will learn how to upgrade your fundraising program from one that is merely "transaction-based" to one that is profitably "relationship-based." You will learn to become truly donor-centric and avoid counter-productive -- yet common -- "donor-indifferent" behaviors. You'll take a guided tour of the eight steps that guarantee good relationships.

Have you heard of Birmingham-Southern College’s Master of Arts in Public & Private Management (MPPM)? The MPPM is a graduate management degree of distinction offered through Birmingham-Southern College, a nationally ranked private liberal arts institution. Right now there is a special tuition discount for full-time employees of 501(c)(3) organizations. Join us on Friday, July 11th from 11:30 a.m. to 1:00 p.m. for a lunch and learn to learn more about the discount. Lunch is provided, and the event will be held at the NRCA offices in Birmingham. Dr. Stephen Craft, Chairperson of Birmingham-Southern College’s Department of Business and Accounting. There will be plenty of time for questions.

Birmingham-Southern College’s Master of Arts in Public and Private Management (MPPM) is often referred to as a liberal arts MBA. In actuality, the MPPM is a hybrid between an MPA, an MBA and an executive MBA. The MPPM is designed for working professionals with a minimum of three years of management experience. The program consists of sixteen courses which can be completed in two years. Evening classes are offered Monday through Thursday from 6:00 p.m. to 9:00 p.m., and each class meets only one night per week. Classes are capped at 20 students, which helps ensure that each student learns from the professors as well as the diverse work experience of their classmates.

This presentation will introduce participants to the review process for discretionary grants applications and summarize the key qualities that make applications competitive and fundable.

Outline:

I. Overview - Discretionary Grants

II. Reasons Why Proposals are Rated Poorly

III. Be the Reviewer

IV. Analyzing the RFP

V. Responding to the Scoring Criteria

VI. Extras

Nonprofits can use this information from this workshop to enhance their profiles in the media, increase name recognition, boost fundraising, recruit membership, and advance changes in public policy. With a clear mission and the right communications skills, even small volunteer organizations can succeed in designing, planning, and implementing strategic public relation campaigns.

Studies show that never in the history of America that there are so many different age groups working together. Several factors are involved. But the end result is that we have to understand varying work philosophies, either “perceived or real”, before we can begin to manage the diversity of today’s workplace. The objective for the design of this training session is to ensure that the participants have a comprehensive understanding of the perspectives, realities, and “potential” impact of generational differences as they relate to managing performance and employee engagement in the workplace.

Outcomes can be compelling. Every day, non-profit organizations apply their resources and skills to make life better for individuals, families, and communities. Yet, how can we distinguish if we are making a difference? How do we recognize if we are making an impact? Do things really change for our clients? How will we know? What should we change? The solutions to these questions lie in program outcomes. This workshop will strengthen your agency's ability to measure and evaluate the impact of programs and projects, and communicate effectiveness to funders, partners, and the public. The workshop will also offer hands-on experience backed up with the use of images or metaphors to aide in understanding Outcome Measurements.

This webinar will cover strategies for effective communications with grantmakers, taking you through initial contact to what happens after you receive funding. You will learn how to initiate contact with potential funders; plan calls and meetings; communicate during and after a grant decision; and, ultimately, how to build lasting partnerships with grantmakers.

In this interactive session, retirement planning expert Allie St. John will discuss the importance of proper retirement planning. Specific items addressed in the presentation include retirement funding, investment options, disability, long-term care, life insurance, estate planning, and tax planning.

VIDEO ONE RF_102 “The Grantwriter’s Start-Up Kit: A Beginner’s Guide to Grant Proposals” (approximately 30 minutes) Fundraisers are often intimidated by the prospect of writing grant proposals. But missing a grant opportunity can mean losing important programs and essential services. For the fundraiser in need of practical skills and guidance, The Grantwriter's Start-Up Kit shows how to prepare for the process of writing a successful grant proposal. This informative and engaging video will help you learn about the key elements of a winning proposal and gain invaluable insights from professionals in the field. The presenters draw from their extensive knowledge and experience in grantwriting and grantmaking to offer direct and succinct advice. They share wisdom not only from those who write proposals, but also from the foundations that approve the proposals.

VIDEO TWO RF_202 “Special Events Fundraising” (approximately 28 minutes) This presentation examines the important steps in creating & coordinating financially successful special events. Vital information shared in this video includes: (1) how to select the right event for your organization, (2) how to develop a plan of action for your event that will give you a better chance of being successful, (3) important items to consider when coordinating your event to make it enjoyable and memorable for your participants, and (4) how to handle post-event follow-up procedures and build a solid foundation for your future fund raising events

VIDEO THREE RF_201 “Corporate Solicitation” (approximately 22 minutes) This presentation explores the fundamental steps in approaching, communicating with, and gaining charitable support from a corporation or business. Sample topics covered in this video include: (1) how corporate funders operate and what determines their funding decisions, (2) how to locate the best potential corporate funder for your project, (3) what should and should not go into your funding proposal, and (4) other “do's and don'ts” to help you be a successful fund raiser.

In this webinar you will learn the basics of writing a proposal for your nonprofit organization. If you are new to proposal writing, you may be wondering: I. What are the key components of a proposal to a foundation or corporation? II. Who should sign a grant request? III. How should the proposal be packaged? IV. Should you contact a funder if your proposal is turned down? Proposal Writing Basics, an introductory overview of the process for new proposal writers, will give you some answers!

Nonprofits continue to grow in both size and importance. Today they operate more like businesses and take on more programs that traditionally were in the domain of government. Nonprofit board and staff leaders will increase their understanding of their evolving role and best practices for successfully accomplishing a nonprofit organization's mission.

This class is for individuals who wish to increase their leadership competency in the role of nonprofit board member and nonprofit staff leader. The class will discuss issues and best practices of innovative board governance and nonprofit leadership. Particpants will learn the attributes and indicators of a model board and staff partnership. Actual case studies are interactively discussed in class and help shed insights about what makes new board work more effective than old models of leadership and management.

Governance curriculum resources for class are: Boardsource, Harvard's Kennedy School of Government, Harvard Business School, Stanford's Social Innovation and Enterprise Center, and BANNF Leadership Institute. Leadership materials from authors: John Maxwell, Patrick Lencioni, Michael Useem, and Warren Bennis.

Class is limited to 20 partners (40) participants from nonprofits. Participants receive case studies, toolkits, DVDs, and turnkey forms and manuals.

This class has been extended to 2 full days due to the materials being discussed in class!
Class starts at 9:00 a.m. and adjourns at 5:00 p.m. on Day One. Class starts at 8:00 a.m. and adjourns at 4:00 p.m. on Day Two.

Nonprofits continue to grow in both size and importance. Today they operate more like businesses and take on more programs that traditionally were in the domain of government. Nonprofit board and staff leaders will increase their understanding of their evolving role and best practices for successfully accomplishing a nonprofit organization's mission.

This class is for individuals who wish to increase their leadership competency in the role of nonprofit board member and nonprofit staff leader. The class will discuss issues and best practices of innovative board governance and nonprofit leadership. Particpants will learn the attributes and indicators of a model board and staff partnership. Actual case studies are interactively discussed in class and help shed insights about what makes new board work more effective than old models of leadership and management.

Governance curriculum resources for class are: Boardsource, Harvard's Kennedy School of Government, Harvard Business School, Stanford's Social Innovation and Enterprise Center, and BANNF Leadership Institute. Leadership materials from authors: John Maxwell, Patrick Lencioni, Michael Useem, and Warren Bennis.

Class is limited to 20 partners (40) participants from nonprofits. Participants receive case studies, toolkits, DVDs, and turnkey forms and manuals.

This class has been extended to 2 full days due to the materials being discussed in class!
Class starts at 9:00 a.m. and adjourns at 5:00 p.m. on Day One. Class starts at 8:00 a.m. and adjourns at 4:00 p.m. on Day Two.

In this special program led by Mobile Area consultant Dr. Bob Zeanah, participants will learn how to refine their grantwriting style. The discussion will include some tips on structuring the 'most important sentence' in your grant application, words to avoid, and how to write a proposal that 'paints a picture' for the reader.

In this special program led by Mobile Area consultant Dr. Bob Zeanah, participants will learn how to refine their grantwriting style. The discussion will include some tips on structuring the 'most important sentence' in your grant application, words to avoid, and how to write a proposal that 'paints a picture' for the reader.

In this special program led by Mobile Area consultant Dr. Bob Zeanah, participants will learn how to refine their grantwriting style. The discussion will include some tips on structuring the 'most important sentence' in your grant application, words to avoid, and how to write a proposal that 'paints a picture' for the reader.

In this special program led by Mobile Area consultant Dr. Bob Zeanah, participants will learn how to refine their grantwriting style. The discussion will include some tips on structuring the 'most important sentence' in your grant application, words to avoid, and how to write a proposal that 'paints a picture' for the reader.

Join us as Lori Burns, Business Development Manager for Office Depot explains a special program for nonprofit organizations. This program will help you save money on office supplies and free up funds to use in other areas.

Raising money for your organization is a noble affair, right? Are their potholes along the path to riches? You bet! Attend this Webinar to refresh yourself about regulatory requirements that govern registration, solicitation language and disclosure in various states as well as fundraising on the Internet, and learn more about specific challenges that emerge when nonprofits hired professional fund raisers, partner with other organizations to raise funds, and solicit gifts for annual, capital and endowment campaigns.

Employee benefits can include employee insurance coverage (medical, life, dental, disability, unemployment and worker’s compensation), paid leave and holidays, and contributions to retirement plans, as well as a host of other “fringe benefits” that are valuable to attract and retain staff in a competitive hiring environment. Offering too many or too few, benefits can throw a nonprofit’s budget, programs—and ultimately its mission—off course. Attend this Webinar to hear from a benefits expert about emerging trends in nonprofit benefits and how to reduce risks related to your employees’ participation in your nonprofit’s benefits package.

This webinar will provide you with a step-by-step checklist approach to help increase your organization's readiness for foundation fundraising, addressing such questions as: *What groundwork do I have to have in place before approaching foundations for funding? *What are the steps to obtaining incorporation and nonprofit status and where can I get some help to do so? *What are the characteristics of successful nonprofits?

Over 80 percent of nonprofit agencies involve volunteers, and most nonprofit organizations lack the capacity to evaluate the effectiveness of volunteer involvement. In this session, Jeffrey L. Brudney, Ph.D., Albert A. Levin chair of urban studies and public service at Cleveland State University's Maxine Goodman Levin College of Urban Affairs, shares a rigorous yet straightforward approach to evaluating volunteer performance based on the Volunteer Management Capacity Study, for which Dr. Brudney was a lead researcher. The study was launched by the USA Freedom Corps, conducted by the Urban Institute, supported by the UPS Foundation, and is now managed by the Volunteer IMPACT Fund.

Join Executive Directors from agencies throughout the area in a discussion regarding how to find and develop collaborating relationships with other agencies. In today's grant funding climate, collaboration with other agencies is a must. Improve your organization's ability to receive grants by learning new ideas for building collaborative relationships.

This presentation is intended to help participants understand the basic grant proposal process; from pre-proposal planning to the writing itself, to the essential post-grant follow-up.

If you are interested in starting a nonprofit, but don't know where to start, this is the workshop for you. This is part one of a two part program. This presentation will review the basic steps to take to begin a new nonprofit. Part two, "Managing the Nonprofit Organization," ensures you start successfully from the first day of operations.

This fast-paced session presents four keys to enhancing fundraising success. When these keys are addressed fundraising efforts are focused, appropriate prospects are targeted, compelling messages are communicated and donors are assured of their gifts' impact. Find out how to prepare your organization for raising money, acquaint yourself with the specific tools needed and increase your fundraising success!

This fast-paced session presents four keys to enhancing fundraising success. When these keys are addressed fundraising efforts are focused, appropriate prospects are targeted, compelling messages are communicated and donors are assured of their gifts' impact. Find out how to prepare your organization for raising money, acquaint yourself with the specific tools needed and increase your fundraising success!

This fast-paced session presents four keys to enhancing fundraising success. When these keys are addressed fundraising efforts are focused, appropriate prospects are targeted, compelling messages are communicated and donors are assured of their gifts' impact. Find out how to prepare your organization for raising money, acquaint yourself with the specific tools needed and increase your fundraising success!

This fast-paced session presents four keys to enhancing fundraising success. When these keys are addressed fundraising efforts are focused, appropriate prospects are targeted, compelling messages are communicated and donors are assured of their gifts' impact. Find out how to prepare your organization for raising money, acquaint yourself with the specific tools needed and increase your fundraising success!

This webinar will cover strategies for effective communications with grantmakers, taking you through initial contact to what happens after you receive funding. You will learn how to initiate contact with potential funders; plan calls and meetings; communicate during and after a grant decision; and, ultimately, how to build lasting partnerships with grantmakers.

This webinar will cover strategies for effective communications with grantmakers, taking you through initial contact to what happens after you receive funding. You will learn how to initiate contact with potential funders; plan calls and meetings; communicate during and after a grant decision; and, ultimately, how to build lasting partnerships with grantmakers.

Join us for an inspirational message by Melanie Hill designed to recharge your batteries. We will then share ideas on how to inspire and motivate staff. We all know how important a well-functioning team is to the success of our mission. Inspiring and motivating staff to continue to pursue our missions can be a challenge at times. Come hear new ideas and share your own.

A successful nonprofit organization needs to cultivate multiple revenue streams through sound financial planning. If your organization has never developed a fundraising plan or calendar, this hour-long session is for you. It provides an overview of the process of strategically thinking through the components of a fundraising plan. You'll learn how to: I. Conduct an assets inventory. II. Develop a case statement. III. Identify potential funding partners. IV. Prepare a fundraising plan and calendar.

A successful nonprofit organization needs to cultivate multiple revenue streams through sound financial planning. If your organization has never developed a fundraising plan or calendar, this hour-long session is for you. It provides an overview of the process of strategically thinking through the components of a fundraising plan. You'll learn how to: I. Conduct an assets inventory. II. Develop a case statement. III. Identify potential funding partners. IV. Prepare a fundraising plan and calendar.

On average, federal grants awards are larger than other types of grant awards and are often awarded on a multi-year basis. As a result, many agencies plan to apply for federal funds, but often don’t take the time to prepare for the application process or evaluate their capacity to manage a substantial grant award. This workshop will detail the initial steps that every agency needs to take prior to applying for federal funds.

Outline

I. Making the determination to apply

II. Identifying Funding Sources

III. Determining eligibility and odds of success

IV. Compiling a grant writing team

V. Reviewing Organizational Capacity

VI. Registering your agency

VII. Other Technicalities

On average, federal grants awards are larger than other types of grant awards and are often awarded on a multi-year basis. As a result, many agencies plan to apply for federal funds, but often don’t take the time to prepare for the application process or evaluate their capacity to manage a substantial grant award. This workshop will detail the initial steps that every agency needs to take prior to applying for federal funds.

Outline

I. Making the determination to apply

II. Identifying Funding Sources

III. Determining eligibility and odds of success

IV. Compiling a grant writing team

V. Reviewing Organizational Capacity

VI. Registering your agency

VII. Other Technicalities

This workshop will provide you with the information and tools necessary to become more competitive in writing a winning federal grant. OUTCOMES FROM THIS CLASS INCLUDE: *Increased knowledge of RFPs and RFAs and how to effectively read, understand and use the information in the guidelines. *Increased knowledge of the preliminary tasks necessary for success in the grant seeking process. *A better understanding of the components of a well written grant proposal *Increased knowledge of grant management and reporting

Screening is critical to the selection process, but too often shortcuts are taken or basic steps overlooked that can make the difference between a great hire and a future lawsuit. This Webinar will review the basics and delve into the details of effective screening procedures to help your nonprofit be confident that you are doing your best to hire super staff.

Screening is critical to the selection process, but too often shortcuts are taken or basic steps overlooked that can make the difference between a great hire and a future lawsuit. This Webinar will review the basics and delve into the details of effective screening procedures to help your nonprofit be confident that you are doing your best to hire super staff.

Screening is critical to the selection process, but too often shortcuts are taken or basic steps overlooked that can make the difference between a great hire and a future lawsuit. This Webinar will review the basics and delve into the details of effective screening procedures to help your nonprofit be confident that you are doing your best to hire super staff.

There is a fundamental change emerging in 21st century fundraising. This change is driven by the most important component of the philanthropic partnership - our donors. The most successful fundraising institutions are redefining success through the incorporation of sophisticated systems for understanding their donors and prospects and using this data to guide strategy. This session will explain analytics and describe how it can drive success in your fundraising programs.

Nonprofits exist to make a difference in communities, and funders are increasingly demanding measures to determine success. Join one of the premiere nonprofit management and governance consultants in Alabama, Tom Thompson, and learn how to decide what your outcomes are and how to measure them. The result will be greater program impact and stronger funding requests.

All nonprofits go through life stages that impact their ability to effectively accomplish their mission. An organization's life stage impacts the role of the board, the role of the staff, planning, scope of services, program delivery, plans for growth, community partnerships, financial management, public relations, fundraising, marketing, and volunteer management. Nonprofit board members and staff need to understand their current life stage in order to be able to move to the next level of growth by more effectively addressing future needs, making decisions more proactively, avoiding unnecessary conflicts and anticipating challenges. The class will include an assessment to determine each participant's organizational life stage.

The Secrets of Successful Communications

Improved donor retention and increased giving depend heavily on one thing: doing your donor communications the right way. This session, taught by one of North America's leading experts, shows you exactly what it takes to tune up your "donor-communications" program into a high-performance machine. Great donor communications cost no more than poor communications. All that's required is some training. This webconference, based on a landmark new book from AFP/Wiley, teaches you the essentials of communicating well with donors. You'll learn what donors really care about; why reading is not the point of communications (shocking!); and how emotions dominate giving decisions. You'll be introduced to planning for success and measuring your effectiveness. And you'll discover the real role of donor newsletters (virtually every organization gets this wrong). This is totally practical. It applies the latest research. It teaches you proven practices and tips from the world's top fundraising communicators.

The Secrets of Successful Communications

Improved donor retention and increased giving depend heavily on one thing: doing your donor communications the right way. This session, taught by one of North America's leading experts, shows you exactly what it takes to tune up your "donor-communications" program into a high-performance machine. Great donor communications cost no more than poor communications. All that's required is some training. This webconference, based on a landmark new book from AFP/Wiley, teaches you the essentials of communicating well with donors. You'll learn what donors really care about; why reading is not the point of communications (shocking!); and how emotions dominate giving decisions. You'll be introduced to planning for success and measuring your effectiveness. And you'll discover the real role of donor newsletters (virtually every organization gets this wrong). This is totally practical. It applies the latest research. It teaches you proven practices and tips from the world's top fundraising communicators.

The Secrets of Successful Communications

Improved donor retention and increased giving depend heavily on one thing: doing your donor communications the right way. This session, taught by one of North America's leading experts, shows you exactly what it takes to tune up your "donor-communications" program into a high-performance machine. Great donor communications cost no more than poor communications. All that's required is some training. This webconference, based on a landmark new book from AFP/Wiley, teaches you the essentials of communicating well with donors. You'll learn what donors really care about; why reading is not the point of communications (shocking!); and how emotions dominate giving decisions. You'll be introduced to planning for success and measuring your effectiveness. And you'll discover the real role of donor newsletters (virtually every organization gets this wrong). This is totally practical. It applies the latest research. It teaches you proven practices and tips from the world's top fundraising communicators.

Did you know that two-thirds of adults who volunteer began volunteering when they were young? It is popular today for schools and court systems to require graduates and juvenile offenders to engage in community service. As a result, your nonprofit may be asked to accept youth volunteers who may not otherwise be part of your program. What is your obligation to accept those volunteers? And, if you incorporate youth volunteers in your programs anyway, what special protections should your nonprofit have in place both to encourage and protect youth volunteers, as well as to protect your nonprofit?

Did you know that two-thirds of adults who volunteer began volunteering when they were young? It is popular today for schools and court systems to require graduates and juvenile offenders to engage in community service. As a result, your nonprofit may be asked to accept youth volunteers who may not otherwise be part of your program. What is your obligation to accept those volunteers? And, if you incorporate youth volunteers in your programs anyway, what special protections should your nonprofit have in place both to encourage and protect youth volunteers, as well as to protect your nonprofit?

"If planned giving has so much potential why doesn't it happen?"

"The traditional marketing model doesn't work"! - A familiar complaint of gift planners in organizations in which prospects don't readily identify themselves. What can you do about it? The potential for planned gifts is great. However, we have learned and employ marketing models that are productive for only a few select types of organizations. Even these programs leave much on the table.

It really isn't that difficult to create a great planned giving program. Take the right steps in the right order and results will happen immediately

How could we do things differently? How can we re-think the marketing model borrowing proven techniques from other areas of fundraising? Ken Ramsay will answer these questions with actual results from very different planned giving marketing models including results from different types of organizations. Maybe we do have it all wrong!

"If planned giving has so much potential why doesn't it happen?"

"The traditional marketing model doesn't work"! - A familiar complaint of gift planners in organizations in which prospects don't readily identify themselves. What can you do about it? The potential for planned gifts is great. However, we have learned and employ marketing models that are productive for only a few select types of organizations. Even these programs leave much on the table.

It really isn't that difficult to create a great planned giving program. Take the right steps in the right order and results will happen immediately

How could we do things differently? How can we re-think the marketing model borrowing proven techniques from other areas of fundraising? Ken Ramsay will answer these questions with actual results from very different planned giving marketing models including results from different types of organizations. Maybe we do have it all wrong!

"If planned giving has so much potential why doesn't it happen?"

"The traditional marketing model doesn't work"! - A familiar complaint of gift planners in organizations in which prospects don't readily identify themselves. What can you do about it? The potential for planned gifts is great. However, we have learned and employ marketing models that are productive for only a few select types of organizations. Even these programs leave much on the table.

It really isn't that difficult to create a great planned giving program. Take the right steps in the right order and results will happen immediately

How could we do things differently? How can we re-think the marketing model borrowing proven techniques from other areas of fundraising? Ken Ramsay will answer these questions with actual results from very different planned giving marketing models including results from different types of organizations. Maybe we do have it all wrong!

Nonprofits continue to grow in both size and importance. Today they operate more like businesses and take on more programs that traditionally were in the domain of government. Nonprofit board and staff leaders will increase their understanding of their evolving role and best practices for successfully accomplishing a nonprofit organization's mission.

This class is for individuals who wish to increase their leadership competency in the role of nonprofit board member and nonprofit staff leader. The class will discuss issues and best practices of innovative board governance and nonprofit leadership. Particpants will learn the attributes and indicators of a model board and staff partnership. Actual case studies are interactively discussed in class and help shed insights about what makes new board work more effective than old models of leadership and management.

Governance curriculum resources for class are: Boardsource, Harvard's Kennedy School of Government, Harvard Business School, Stanford's Social Innovation and Enterprise Center, and BANNF Leadership Institute. Leadership materials from authors: John Maxwell, Patrick Lencioni, Michael Useem, and Warren Bennis.

Class is limited to 20 partners (40) participants from nonprofits. Participants receive case studies, toolkits, DVDs, and turnkey forms and manuals.

This class has been extended to 2 full days due to the materials being discussed in class!
Class starts at 9:00 a.m. and adjourns at 5:00 p.m. on Day One. Class starts at 8:00 a.m. and adjourns at 4:00 p.m. on Day Two.